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FTPS is intended for initial bulk uploading and occasional bulk downloading of files from your account. FTPS is available to business and enterprise accounts — except trial accounts — for bulk migration of data. It is not available for personal accounts (free or pro).
Note
  • The maximum file size that can be uploaded to or downloaded from Box via FTPS is 32GB. For other options to upload and download content, see Migrate Content.
  • Box does not display directories containing more than 20,000 items.
We do not recommend using FTP as your primary access method. Consider using SFTP as a more secure option. To access Box’s FTPS server:
  1. Choose an FTPS client.
  2. Use the following parameters:
    • Server: ftp.box.com
    • Username: Your Box account email address (SSO log in not supported)
    • Password: Your Box account password
    • Port:
      • For implicit encrypted connection (FTPS): 990
    • TLSv1.2 is required. TLSv1.0 and TLS 1.1 are no longer supported.
Note: By default, Box accepts only encrypted FTPS connections. 

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Troubleshooting

If you’re having trouble using FTPS with Box, see this article. Related Links Preserve Original Created/Modified Times How to Migrate Content.