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IMPORTANT:Box AI settings and enablement have moved to the Settings tab in the Box AI section of the Admin Console. Visit Configuring Box AI to enable Box AI for your organization .
Box AI can be made available to your users in Box Notes and when previewing the documents you store in your organization’s Box Service instance.
Enabling Box AI for specific users has the following limitations:
  • You can enter up to 100 names/email addresses and up to 100 groups. If you want to enable or disable more, you have to enable or disable Box AI for the entire organization.
  • You can only select groups that have Permission Setting set to Admins Only. For details, see Creating and managing groups.
To enable Box AI features in the Admin Console, you need to review and accept some specific Box AI legal terms. Depending on your agreement terms with Box, you are shown one of the following messages:

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Addendum Message

If you are using your first Box AI feature, when opening the Edit Configuration menu, you will need to review and accept the Box AI Product Addendum before enabling Box AI for your organization:
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If no message appears when clicking Edit Configuration then your underlying agreement with Box already includes AI terms.

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Review Agreement Offline Message

If, when navigating to the Box AI tab, the Review Agreement Offline message appears, contact your Box Account Team or click on the link in the message to request Box AI access:
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This message indicates that your organization has specific restrictions when using Box AI, however, as an admin, you may still request access and enable Box AI for your organization by reaching out to our account team or support.box.com.

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User Permissions

The Box AI Admin Console permissions allow admins to set permissions for both users and groups.
Note:The User and Permissions section and information has been moved to Configuring Box AI.