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The Integrations section of the admin console enables you to
  • control which applications your managed account holders are permitted to use, and
  • manage custom apps in your enterprise.
If you disable an application on this page, account holders are unable to add the application to their Box accounts, and cannot use the application if the account holder previously installed it. Table of contents Integrations     Highlighted Integrations     Individual Integration Controls     Searching Description and screenshots     Configuring     Filtering Platform Apps Manager Settings     Disable unpublished platform apps by default     Require manual admin authorization for limited access apps     Enable Integrations by default     Recommended Web Integrations     Secure Connection     Default Editor

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Integrations

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Highlighted Integrations

Highlighted Integrations is a list of integrations our team recommends enabling. You can click the integration card which will display the Integration’s modal on the Overview tab with more information and screenshots. From there, you can enable it by changing the Availability Status.

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Individual Integration Controls

In this section, Box enables you to search for Integrations and filter your searches, see more details for an Integration, as well as enable, disable, and configure integrations. Enabling or disabling the Integration To enable or disable an Integration:
  1. Hover over the selected Integration.
  2. Click the status indicator in the Availability Status column.
  3. In the drop-down choose one of the available options:
    • Disabled: Managed users are not be able to access or use the Integration at any time.
    • Available for all users: Managed users can install and use the Integration as needed at any time.
    • Added by default for all users: The Integration is pre-installed for all managed users’ accounts and available to use.
    • Custom configuration: The Integration is available or added by default for select users or groups.  Box displays a window, where you can select the details.
Note Choosing one of the options, except Custom configuration, applies the availability configuration for the Integration immediately.

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Searching

To search for an Integration:
  1. Click in Search for an integration.
  2. Type the name of the Integration and press the Enter key.  Box displays a list of Integration names matching what you typed.
Note You do not need to allowlist Integrations. If you try to allowlist an Integration, Box displays an error message.  To add an Integration, go to Integrations, click the title of the Integration you want to add, and then follow the instructions.

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Description and screenshots

To display more information about the Integration, click its cell in the Name column.

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Configuring

To add additional configurations to an Integration:
  1. Hover over the Integration’s row.  Box displays a Configure button.
  2. Click Configure.  Box displays the Configure Box for [integration name] or Configure [integration name] window.
  3. Select the desired status in the  Availability Status tab.  Available options are:
    • Disabled: Managed users are not be able to access or use the Integration at any time.
    • Available for: [All users / Select users or groups / All users except for selected ones](select the desired option from the drop-down): Managed users can install and use the Integration as needed at any time. If you choose this option, a Users and groups field is displayed.  Enter the desired users and groups names.
    • Added by default for [All users / Select users or groups / All users except for selected ones](select the desired option from the drop-down): The Integration is pre-installed for all managed users’ accounts and available to use. If you choose this option, a Users and groups field is displayed.  Enter the desired users and groups names.
  4. If the Integration Modal is available, in its Configuration tab, select the settings you want to enable.  Available options are:
    • Enable Box Activity Stream: By enabling this setting, users able to see certain events that occur in this Integration in File Preview. Learn more.  Click the toggle next to this option to enable or disable it.
    • Admin Delegated Authorization: Admin Delegated Authorization allows users to authorize into the Integration without having to manually go through an Oauth flow.  When enabled, every user in a Box enterprise is automatically authorized.
  5. Save or Cancel your changes.
Note: Some options may be unavailable for your enterprise.

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Filtering

To filter your search for an integration:
  1. Below the Recommended integrations, select from the filter options. You can choose from:
    • Official Box
    • Categories
    • Availability Status
      • Status Applied - Disabled, Available for [All users / Select users or groups / All users except for selected ones], Added by default for [All users / Select users or groups / All users except for selected ones]
      • User access - Available or added by default for (Enter user name) - you can see all the apps that are available to this specific user for one of the following reasons:
        • The Integration is available to all users
        • The Integration is available to select users, including the user you specified
        • The Integration is available to a group to which the specified user belongs
        • The Integration is available to all users except some, and the user you specified is not excluded
    • Featured Partners
  2. Apply your filters
To clear your chosen filters: either un-select or select Clear All.

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Platform Apps Manager

In this section, Box enables you to manage platform applications in your deployment.  Here you can:
  • Authorize new platform apps
  • View server and user authentication apps, including enablement status
To manage Platform Apps:
  1. Open the Admin Console
  2. In the left sidebar, click Integrations
  3. In the top of the page, click Platform Apps Manager
Available apps are displayed, including their authorization status and enablement status. To add a platform app to your enterprise, select the + icon on the right-hand side of the screen, then enter the Client ID of the custom app you would like to add.

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Settings

In this section, you manage your account holders’ access to Integrations available in the Box Integrations store, and you access PAM settings. After you update your settings, in the top-right corner of the Settings tab click Save.

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Disable unpublished platform apps by default

When you select Disable unpublished platform apps by default, Box disables all unpublished platform apps by default.  However, account holders can enable these platform apps by performing one of the following:
  • Highlight the entry for a disabled platform app in the Platform Apps section, and then click the ellipsis (”…”) and select Enable App. The application is now able to access content. or
  • Click Add Platform App, and then click Enable App. The application is now able to access content.
Note: Before toggling this setting on, you need to manually enable any apps you want to keep active if their status has never before been manually changed by an admin. This prevents apps from being disabled and is the case even when their Enablement Status automatically shows as Enabled. You can update their status in Platform Apps Manager.This manual enablement is required because Disable unpublished platform apps by default only affects apps whose status has not been manually changed by an admin. If an app was submitted and authorized, but not manually marked as Enabled, the system considers this as enabled by default. Thus, when the Disable unpublished platform apps by default setting is enabled, the app would be disabled.

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Require manual admin authorization for limited access apps

When you select Require manual admin authorization for limited access apps, by default Box denies access to platform apps seeking limited access to Box accounts in your enterprise, and grants access to only those apps you authorize. When an account holder tries to use an unauthorized app for limited access, Box sends an email to you requesting you to authorize the app.

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Enable Integrations by default

Integrations are enabled by default. When you toggle off Enable Integrations by default, Box disables all Integrations. Recommended Web Integrations are curated third-party applications available in Box Preview. Examples of using third-party apps include sharing a file in Slack or Facebook Workplace, sending it via Outlook or Gmail, and sending it for signature via DocuSign. When you enable Recommended Web Integrations, Box makes these available in the Preview window when your account holders view files. To learn more, read our article about using recommended web integrations.

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Secure Connection

Disable any integration that does not use an SSL connection. When you select Require web integrations to use secure connections (SSL), Box requires all web integrations to use secure connections.

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Box for Microsoft Co-authoring

This feature allows users to co-author Word, PowerPoint and Excel files, with all edits automatically saved to Box. Microsoft Co-authoring is enabled by default for new Box customers (from July 28, 2025). More information is available in our Admin Guide.

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Default Editors

Select which applications to use for viewing Word, PowerPoint, Excel Spreadsheets, and PDF files.