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User Details reports provide a range of data about every user in your organization (name, emails, groups, collaboration permissions, and so on). This includes identifying whether and how many of the users in your organization are unmanaged. Managed users are your “official” Box users, people with licensed Box accounts that belong to your enterprise and who are subject to your organization’s security and compliance policies. Unmanaged users, however, use unpaid personal Box accounts to collaborate on your company-owned content. Although they are within your organization’s managed domain, they do not belong to your Box enterprise; their Box accounts are unlicensed. Most important, unmanaged users increase your security and compliance risk because their accounts are not constrained by your enterprise’s Box security policies. With the help of the User Details report, you can identify your unmanaged users and close this security gap by inviting them to become managed users. Then after you do that, you may wish to remove any unwanted domains to which any unmanaged users belonged. The User Details report does not specifically call out external users. External users don’t belong to your enterprise (that is, they are not employees or in-house contractors) but do collaborate on content owned by managed users. External users could be either managed or unmanaged. Run the User Details report from the Create Report tab in the Admin Console. See Running Reports for more information. You can also get a user report by navigating to Users & Groups > Managed Users tab and clicking Download Report.  However, we recommend generating this and all other reports from the Reports page (Admin Console > Reports > Create Report), where you can customize the report output.
Notes:
  • Only Admins and Co-admins can run a User Details report. Group Admins cannot run this report.
You must define filters for the User Details report before you can run it.

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User Details report details

  • File format: comma-separated value (.csv) file that lists users by last name in alphabetical order
  • Filename format: user_details_run_on_YYYY-MM-DD-HH-MM-SS_Page_#.csv
  • Folder name format (each report run is placed in its own folder): User Details run on YYYY-MM-DD HH-MM-SS
  • Filename and folder name time zone: the local date and time of the admin who ran the report or who set up the report schedule.

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User Details report data columns

This section describes the data columns that are generated in User Details reports. You can select which data columns appear in the report. All columns are selected by default, and the columns marked with an asterisk and grayed out in the dialog box are required. Some data is included in the report only for specific user types. The following key defines the user types and each data column name indicates which user type(s) the report includes that data for.
  • M: Managed users
  • U: Unmanaged users
  • E: External users

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User Details Report Filters

This section describes the filters that you can configure to run User Details reports.