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The User Engagement report provides an overview of your users’ storage consumption, file and folder count, and collaborations. Run the User Engagement report from the Create Report tab in the Admin Console. See Running Reports for more information. You can also generate the User Engagement report by navigating to the Users & Groups > Managed Users tab, selecting Download Report, then User Engagement. We recommend generating the report from the Reports page, though, as you can customize the report output there. 
Note: Only Admins and Co-admins can run a User Engagement report.  Group Admins cannot run this report.

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User Engagement report data columns

User ID 
The identification number associated with the user. User Name The name of the user, from the Name field in User Account Details. User Email 
The email address of the user, from the Email field in User Account Details. Status 
Indicates whether the user is Active or Inactive. User Type 
Indicates whether the user is an Admin, Co-admin, or a Managed User. Last Activity 
The date, in UTC, of the user’s most recent activity in Box. Storage 
The total amount of storage, in MB, consumed by the user’s content. Excludes trash. File & Folder Count 
The number of files and folders for which the user is the owner, excluding trash. Internal Collaboration (Files) 
The number of active internal files, including internal files within folders, in which the user is a collaborator. External Collaboration (Files) 
The number of active external files, including external files within folders, in which the user is a collaborator. Internal Collaborator Count (Users) 
The number of internal collaborators a user is collaborating with, including:
  • Users invited directly
  • Other users who have been invited to the same files or folders, even if not directly invited by the user
The number includes sent and received accepted account collaboration invites. External Collaborator Count (Users) 
The number of external collaborators a user is collaborating with, including:
  • Users invited directly
  • Other users who have been invited to the same files or folders, even if not directly invited by the user
The number includes sent and received accepted account collaboration invites. External Domains 
The number of external domains a user is collaborating with (calculated from unique external user email addresses). Group Count 
Displays the number of groups to which a user belongs.

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User Engagement Report Filters

This section describes the filters that you can configure to run User Engagement reports.

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Users or Groups

Optional. Available only when you select Managed users from User Type. Enter one or more names of managed users or of user groups to limit the User Engagement report to details of those users.

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Schedule and subscribe users to the report

The User Engagement report can be scheduled by enabling Save these settings to use in the future during the creation process, then selecting Schedule report. More information is available at Scheduling Reports. Subscribe users to the report by entering one or more usernames in the Invite As Viewer field during the creation process. More information is available at Subscribing Users to Reports.