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User Activity reports provide an overview of the actions your users are taking in Box. Use this report to view the actions made by your users within a given time period. You can filter the report by:
  • Groups or managed users
  • Specific folders or files
  • Action types (events)
If you choose to export this report, a new folder will be created in your Box Reports folder containing a .csv file. This folder description in the right-hand sidebar will contain information about your report. It may take some time for the .csv file to appear. While your report is exporting, the Status field in the folder description will read In Progress. Once your report has been exported, the status changes to Complete. You must define filters for the User Activity report before you can run it.

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User Activity report details

  • File format: comma-separated value (.csv) file
  • Filename format: user_activity_run_on_YYYY-MM-DD-HH-MM-SS_Page_#.csv
  • Folder name format (each report run is placed in its own folder):User Activity run on YYYY-MM-DD HH-MM-SS
  • Filename and folder name time zone: the local date and time of the admin who ran the report or who set up the report schedule.
Notes:
  • At least one Action Type must be selected to run a User Activity report.
  • Actions taken by External Users will be included within a User Activity Report if the report is run on the entire Enterprise.
  • If the date range is within last year, it is usually faster to run the report in Box rather than exporting it.
  • If your date range is greater than 1 year, you must export the report. The run button will be disabled.
  • User actions may be delayed by up to one day before uploading an exported .csv reports.
  • A “user” with the name “Box Admin Reports” appears as a newly-created user the first time an admin runs a report.
  • You cannot filter by a deleted user prior to running or exporting the report.
  • Filtering for a folder displays activity for files and folders immediately within it, but not activity for content within subfolders.
  • For the View report, events only within the last year are available.

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User Activity report data columns

This section describes the data columns that are generated in User Activity reports. You can select which data columns appear in the report. All columns are selected by default, and the columns marked with an asterisk are required.

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User Activity report filters

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User Activity report action types

User Activity reports contain data about actions, sometimes described as events, your users take in Box. The Action Types section is where you select which user actions you want to include in the User Activity report. Select the check box for:
  • Select All to include all user activities
  • An Action Type category to select all of the user activities in that type
  • Any individual user activity
At least one Action Type must be selected to run a User Activity report.
Note:  Box AI reporting is available for Business accounts and above.
  • AI query: User queried Box AI and received a response.
  • Failed AI query: User queried Box AI but did not receive a response. A failed AI query may result from AI itself not being able to respond or the service failure.