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Enterprise settings define how Box works in your enterprise, and the settings in the Custom Setup tab define settings for customizing your organization’s Box experience. This topic contains the following sections:

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Company Profile

This section defines how your organization name will appear to your users.
NoteChanging your company internal display name will NOT update your company’s name in your agreement with Box. If you need to change a company name on your agreement, please contact support.
Tip: Keep the URL of your custom subdomain short and relevant to your company so people can remember and recognize it easily.For example, if your organization is Acme Inc., you could enter acme in this field, and when your users log in, they will see acme.box.com in the address bar of their browser instead of app.box.com.
Important:Except in the following two scenarios, your shared links will continue to point to the same document and you don’t need to regenerate or resend those links:
  • If you change your custom subdomain, your existing shared links may break if your existing link URLs were customized
  • If the URL of the shared link you’ve sent changes due to any other reason, such as your organization merging with another organization, Box requires the user’s permission to redirect to the new destination
After you add a subdomain, you cannot remove it. You can only change it. If you do try to remove it, Box prompts you that a subdomain is required. To see whether you have custom shared links:
  1. Go to Admin Console > Reports.
  2. Select Create Report.
  3. In the Reports page, click Shared Links.
  4. Click Run > Export. Box places the report in the Box Reports folder of your Box account.
You can track changes to your custom subdomain via the User Activity report.
Note: During the trial period, you cannot add subdomains to your enterprise. Contact Box Product Support to add them on your behalf.

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Custom Settings

To integrate Box into your company processes and workflows, you can customize the branding and messaging that people see when they interact with your company content in Box. This section defines how Box looks to your managed users.

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Branding

Available only when Enable Custom Settings is enabled. Here you can custom brand your Box account with your company logo and color scheme. These replace the default Box logo and color scheme throughout the Box product and Box email notifications so managed users experience the look and feel of your brand instead of the Box brand.

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Help Instructions and Footer Text

Available only when Enable Custom Settings is enabled. This setting allows you to add a link to any organization-specific help or other information for your managed users. It includes label text, link text, and URL. This appears in the Box web application’s Help menu as the first item and in the footer of your users’ login page.

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Support Contact Information

Available only when Enable Custom Settings is enabled. Your company’s support resources instead of the default Box customer support.

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System Email Signature

Available only when Enable Custom Settings is enabled. An email signature with additional information, such as a legal or privacy notice, to automated email notifications sent on behalf of users when they take certain actions, such as adding a collaborator to a folder or assigning a task, in Box.

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Login Page

Available only when Enable Custom Settings is enabled. A custom message that your managed users will see on your organization login page below the email and password prompts.

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Domain Management

This section is where you define in Box the domains your organization controls. This allows you to define and validate Internet domains that you control to make your user and content management easier and to help prevent security breaches. It allows you to demonstrate that you own Internet domains. See Domain Management, Verification, and Auto Enrollment for details.
Important: After defining a domain for your organization, you will then need to verify your account through MFA. Changing or adding a domain is considered a “critical action” and requires additional verification as a result. You will receive an MFA check through your selected MFA method; if you have SSO or no selected MFA method, you will receive email verification. For more information on MFA methods, see Configuring Multi-Factor Authentication.

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Embed Widget Customization

This section defines whether or not the Box logo is included in the Box Embed Widget. The Box Embed Widget enables managed users to embed files and folders from their Box accounts into another Web site. The security settings on those files and folders persist, so you can maintain your level of security. The default is enabled, and by default, the Embed Widget contains the Box logo, as any custom branding settings do not apply to the embed widget. However, you can remove the Box logo by disabling it.

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File Version Limit

Box keeps track of all file versions, and you can refer or revert to a prior version of a file at any time. This section defines how many versions of a file are saved in Box. For example, if you limit the number of file versions to 5, only the 5 most recent versions of a file are restorable in a file’s version history. When a file has exceeded the version history limit, the oldest version of the file is moved. In the version history window, this file version displays as removed by the file owner. The maximum number you can choose depends on the Box account type:
  • Personal Free: unavailable
  • Personal Pro: 10
  • Starter: 25
  • Business/Business Plus: 50
  • Enterprise: 100
  • Enterprise Plus: unlimited
  • Enterprise Advanced: unlimited
NoteFile versions limits do not include the most current version of the file.  For example, if you limited the number of file versions to 1, you would still have 2 versions of the file: the current version and the most recent prior version.
For more information on file version history, see Accessing Version History.

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Custom Terms of Service

This section allows you to define a custom Terms of Service (ToS) to replace the default ToS that managed users and external collaborators must accept before using and collaborating in Box.

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Supported Custom Terms of Service HTML Elements

The custom terms of service fields support plain text, as well as the following HTML elements:
  • Headings: h1, h2, h3, h4
  • Paragraphs: p, br
  • Formatting: b (bold), strong (typically rendered as bold), i (italics), em (typically rendered as italics), u (underline)
  • Links: a (anchor, both with and without an href attribute)
  • Containers: span