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Run a User Details report to view a range of data about every user in your organization (name, emails, groups, collaboration permissions, and so on).  This includes identifying whether and how many of the users in your organization are unmanaged. For information including all report data columns, see our User Details Report page.
Note: Only Admins and Co-admins can run a User Details report.  Group Admins cannot run this report.
To run the User Details report:
  1. Go to Admin Console > Reports.
  2. Click Create Report.
  3. Select the User Details report.
  4. Click Next. See Running Reports for next steps. See the User Details Report Filters section in User Details Report for more information.
    If the User Type box is displayed, in the User Type box click the down arrow and then click the group of users you wish to see.  (If the User Type box is not displayed, please contact Product Support.)  In the User Type box, choose from:
    • Managed (the default).  Admins and co-admins. are labeled separately, but both are also managed users.
    • Unmanaged
    • All
  5. Click Run. Box downloads the list you want in a .csv format, in your default Reports folder.
    • Unless you have not designated a different folder, you can find the Box default Reports folder by navigating toFiles > Box Reports.
After you identify your unmanaged users, you can convert them to managed users.
Note: You can also get a user report by navigating to Users & Groups > Managed Users tab and clicking Export Users.  However, we recommend generating this and all other reports from the Reports page (Admin Console > Reports > Create Report) as you can customize the report output there.