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  1. Go to Admin Console > Users & Groups.
  2. Select the External User tab.
  3. In the drop-down list, select External Users.
  4. Double-click an external user name.
  5. Select the down arrow in the header of the Folder Collaborations section.
  6. Select Edit.
  7. You can:
    • Change the collaborator access level for any folder the external user is collaborated into: In the Access Level column, select an access level from the drop-down list of a folder.
    • Add existing folders to collaborate the external user into: Select Select Folders, then select one or more folders and select Save.
    • Create a new folder to collaborate the external user into: Select New Folder, then enter a folder name, select a collaborator permission, and select Save.
    • Remove collaboration access from folders: Select the check box for one or more folders, select Remove Access, and then select Delete in the confirmation dialog box.
  8. Select Save.
NoteIf you are a Co-Admin, you only have access to folders you own or collaborate on, and you might not see all of the managed/external user folders under Folder Collaborations in the Admin Console. Contact your admin for more information.