- Go to Admin Console > Users & Groups.
- Select the External User tab.
- In the drop-down list, select External Users.
- Double-click an external user name.
How-To Guides for Admins
- Overview
- Admin Console Guide
- Searching the Admin Console
- Viewing Organization Storage and Bandwidth Usage
- Receiving Box Announcements via the What's New Center
- Using Notification of SSO Certificate Expiration
- Using Self Service SSO Certificate Management
- Complying with the General Data Protection Regulation (GDPR)
- Large Scale Deployments
- Large Scale Deployments: Box Sync
- Application Settings for Your Enterprise
- Restricting Applications from the Admin Console
- Box Desktop Application Update Behavior
- Box Verified Enterprise & Supported Apps
- Managing platform apps
- Understanding Requests to Authorize or Allow Applications
- How to Create the Right Metadata Structure for your Enterprise
- Enabling folder-level metadata and cascade
- Important Admin Considerations for Editable Shared Links
- Shared Links Settings for Your Enterprise
- Limit collaboration to allowlisted domains
- Enabling email uploads for your enterprise
- Deprovision Users with the Box API or CLI
- Best Practice - Terminating Employees
- Manage Notifications for Enterprise Users
- Creating Automated Processes
- Editing an Existing Automation
- Deleting an Existing Automation
- Limitations on Policies and Automations in Box
- Customizing/Branding Your Users' Box Experience
- Introducing Box Zones
- Using Silent Mode to Suppress User Notifications
- Customize Trash Settings for Your Enterprise
- Using Custom Terms Of Service
- Using Multizones SSO
- Complying with International Data Privacy Rules: Multizones
- Adjusting the Number of File Versions to Preserve
- Domain Management, Verification, and Auto Enrollment
- Confirming content storage locations in Box Zones
Managing Content
Managing Box Users and Admins
Reporting and Insights
- Overview
- About Reporting and Insights
- Access Stats Report
- Admin Insights
- Admin Insights Data Tiles
- Bandwidth Usage by Files and Folders Report
- Bandwidth Usage by User Report
- Box Sign Report
- Canceling Reports
- Classification Report
- Co-Admin Permissions Required to Run Reports
- Collaborations Report
- Content Recovery Report
- Dates and Times in Report Data
- Disposition Report
- Folders and Files Report
- Geographic Activity Report
- Integration Activity Report
- Legal Holds Report
- Outbound Collaboration Report
- Platform Activity Report
- Platform Insights
- Platform Insights Data Tiles
- Reporting on Custom URLs
- Retention Report
- Running Reports
- Saving Report Configurations
- Scheduling Reports
- Security Logs Report
- Shared Links Report
- Storage Report
- Subscribing Users to Reports
- User Activity Report
- User Details Report
- User Engagement Report
- User Statistics Report
- Using Reports
- Viewing Report Status
Box Security
- Overview
- Understanding Phishing and Social Engineering Attacks
- Investigating Suspicious Login Activity
- Defending Against Credential Stuffing Attacks
- About Box Security
- Best Practice - Choosing Security Settings
- The Importance of MFA and Strong Passwords
- Requiring Strong Passwords for External Collaborators
- Configuring Multi-Factor Authentication
- Multi-Factor Authentication Required for Admin Console Critical Actions
- Setting Up Single Sign-On (SSO) for Your Organization
- Changing Your Single Sign On (SSO) Provider
- Setting Up Device Trust Security Requirements
- Configuring A Firewall For Box Applications and Services
- Enabling and Configuring CrowdStrike for Device Protection
- Device Pinning
- Ransomware
Box Admin Reference
- Overview
- Governance Settings
- Enterprise Settings: Box Clients
- Enterprise Settings: Custom Setup Tab
- Enterprise Settings: Security Tab
- Enterprise Settings: Device Protection Tab
- Enterprise Settings: Content & Sharing Tab
- Enterprise Settings: Notifications Tab
- Enterprise Settings: User Settings Tab
- Enterprise Settings: Mobile Tab
View Details of an External User
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